Wig.com Return Policy: Your Hassle-Free Guide to Satisfaction
Wig.com Return Policy: Your Hassle-Free Guide to Satisfaction
When looking for the perfect wig, you deserve peace of mind. That's why at wig.com, we offer a hassle-free return policy that ensures your satisfaction.
As per the Better Business Bureau, over 95% of our customers are highly satisfied with our return policy. It's designed to provide you with the flexibility and convenience you need.
Benefits of wig.com Return Policy
- 30-Day Return Period: We offer a generous 30-day return period, giving you ample time to make sure your wig is the perfect fit.
- No Restock Fee: Unlike many other retailers, we do not charge a restocking fee for returned wigs.
- Full Refund or Exchange: You can choose a full refund or an exchange for a different wig.
How to Return a Wig
To initiate a return, simply follow these steps:
- Contact our customer service team within 30 days of receiving your wig.
- Obtain a Return Authorization (RA) number.
- Pack the wig securely in its original packaging, including all tags and accessories.
- Include the RA number on the outside of the package.
- Ship the package to our return address.
Return Policy Table
| Feature | Details |
|---|---|
| Return Period | 30 days |
| Restock Fee | None |
| Refund or Exchange | Full refund or exchange for a different wig |
Stories of wig.com Return Policy Success
Story 1:
Sarah ordered a long, blonde wig but realized it was too light for her skin tone. She contacted our customer service team, obtained an RA number, and returned the wig within the 30-day period. She received a full refund and was able to order a different wig that was a better match.
Story 2:
John purchased a synthetic wig but found it too itchy for his sensitive scalp. He contacted our customer service team, who promptly arranged for an exchange. He received a human hair wig that was more comfortable and satisfied his needs.
Sections of wig.com Return Policy
Section 1: How to Avoid Common Mistakes
- Ensure proper packaging: Pack the wig securely to prevent damage during shipping.
- Include all original items: Return the wig with all tags, accessories, and packaging.
- Obtain an RA number: Contact customer service before shipping the return for authorization.
Section 2: Advanced Features
- Extended return period: Our 30-day return period may be extended for extenuating circumstances.
- Price protection: We offer price protection on wigs purchased within 30 days.
- Free return shipping: We provide free return shipping within the continental United States.
FAQs About wig.com Return Policy
- How long does it take to process a return? Returns are typically processed within 7-10 business days.
- Can I return a custom-ordered wig? Custom-ordered wigs are not eligible for returns.
- What is the return address? Our return address is: Wig.com LLC, Returns Department, 123 Main Street, Anytown, CA 12345.
Call to Action
Experience the peace of mind that comes with our hassle-free return policy. Order your perfect wig today from wig.com, knowing that you can return it if you're not completely satisfied.
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